Privacy Policy

Last Updated: May 17, 2026

This Privacy Policy explains how personal information is collected, used, and protected through this website.

This website is used to provide information about dental implant consultations and to allow visitors to request more information or book a consultation.

Information We Collect

When you submit a contact form, chatbot message, or consultation booking request, we may collect:

Name
Email address
Phone number
Preferred consultation time
General message or inquiry
Basic website usage data, such as page visits, traffic source, browser type, and device type

Please do not submit sensitive medical, dental, insurance, or health-related information through this website’s contact form, chatbot, or booking form.

How We Use Your Information

We use the information you provide to:

Respond to your inquiry
Contact you about your consultation request
Schedule or confirm a consultation
Follow up by phone, SMS, or email
Manage consultation requests and lead follow-up
Measure website and advertising performance

We only collect information that is reasonably necessary to respond to your request.

Consent

By submitting a form, chatbot message, or consultation booking request, you consent to being contacted by phone, SMS, or email about your inquiry or consultation request.

You may withdraw your consent or ask us to stop contacting you at any time by contacting us directly.

Sensitive Medical Information

This website is intended for general consultation requests only. It is not intended to collect medical history, diagnosis details, dental photos, insurance information, treatment records, or other sensitive health information.

Any clinical or patient intake information should be provided directly to the clinic through its normal intake process.

Third-Party Service Providers

We may use third-party platforms and tools to operate this website, manage forms, schedule consultations, track calls, send notifications, and measure advertising performance.

These tools may include website hosting, CRM software, form/calendar tools, analytics tools, advertising platforms, and communication tools.

Some service providers may store or process information outside Canada, including in the United States. When this occurs, your information may be subject to the laws of those jurisdictions.

Cookies and Analytics

This website may use cookies, analytics tools, and advertising tracking technologies to understand how visitors use the site and to measure marketing campaign performance.

These tools may collect information such as page visits, traffic source, browser type, device type, and interactions with the website.

You can adjust your browser settings to block or delete cookies.

How We Protect Your Information

We take reasonable steps to protect personal information submitted through this website against unauthorized access, use, disclosure, loss, or misuse.

Access to submitted information is limited to authorized team members or service providers who need it to respond to inquiries and manage consultation requests.

How Long We Keep Information

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Privacy Rights

You may request access to your personal information, ask for corrections, withdraw consent, or ask questions about how your information is handled.

To make a privacy request, please contact us using the information below.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Victoria Dental Implants

Email: [email protected]
Phone: +1 236-237-5365
Address: 740 Hillside Ave #601, Victoria, BC V8T 1Z4 Canada